Applause Tickets Reviews & Testimonials

Season after season, Applause garners rave reviews for exceptional customer service. Contact us to let us know how your theater experience was. We'd love to know.

Just hear what our clients have to say!


It has been pleasure working with all of the staff these many years. A safe and Happy Thanksgiving to each and every one of you.

Sincerely, Barb

Thank you, Todd. I can’t tell you what a pleasure it is working with you. You do make like easy for us. I am overnight Fedexing the tickets for December 12 that need to be for December 11. You will have them Wednesday. I hope you have a blessed and wonderful Thanksgiving. Don’t give too much turkey to that pupper of yours :) 

Gail P Osborne, CTC

Thank you so much, Todd help me out and got us all the tickets set up. Just waiting for them to arrive here at the office. Appreciate what you were able to do for me !! 

You are all great to work with !! :) 


B&B Travel Inc.

Hi Phyllis, 

Thank you for the sweet handwritten note. We hope to use your wonderful services again soon. My clients enjoyed the Blue Man Group and getting slimed in the front row. Glad you can arrange such wonderful seats. We will definitely use your services again. 


Stacey Acree

It’s your top-notch service that you all provide at Applause and the friendship we’ve had all these years that no matter where I land, I keep coming back to ya! 

Liz Bates

Dear Rich, 

 Imagine my surprise to see your smiling President face! I apologize again for repeating myself a hundred times. I never know who is on the other end of the phone and obviously I am a perfectionist! Thank you so much for working with me. If I didn’t mention it, Jay was really great as well and he did mention later shipping for the Phantom tickets in order to get the better rate. 

 Thanks again, Teresa

I just wanted to thank you guys at Applause for the most awesome seats I have ever had in my whole life !! Got preorder Soulshine tickets for the Los Angeles location through you and could not be more thrilled :) Thank you again can't wait for next time I an get tickets for an event at Applause.


Dear Todd, Jay and Rich:

I am very grateful to each of you for helping my husband and I to have a perfect NYC trip.  First, the Broadway tickets suggestions, then the very good seat locations within my budget.  Next, I was staying in a relative's condo so I didn't know who to contact for advice on restaurants, transportation to the airport, etc.  I usually relied on the hotel concierge.  Thank you for being there as my concierge every step of the way.

Everything you suggested or arranged was just perfect.


Jackie Dunn

The Art of Travel

FYI - my client has been telling everyone how excited she is about these tickets (verbally and through social media).  Thank you so much.  I know sometimes it feels like you are drinking from a firehose but I wanted you to know how happy you made these two people.

Thank you for your quick and hard work.  Love working with you.

-Lori Evans

Thank you for helping me with tickets.   All was as represented and I am pleased I chose you.  Special thanks for helping me with last minute walking directions to New World Stages.  I plan to use you on my next visit to NYC. 


Steven D. Warren

I will be most happy to tell all our friends about you.  I have spoken with our travel agent to tell him what a great experience this has been and would highly recommend your company to everyone.

Thank you so very much.


My husband and I recently visited NYC and wanted to see the play "Chicago".  We contacted Applause Theatre Tickets and were extremely pleased with both our seats at the theatre as well as our experience dealing with Applause.  Todd secured fantastic seats for us and provided us with personalized service via the phone as well as in person when we arrived in NYC.  I highly recommend Applause and will book through their office for our future visits to NYC.  In addition, they gave us a 10% discount because we had a New York Pass!

Lynn Brod


THANK YOU!! THANK YOU!! THANK YOU for the tickets!!!!

From Bob Smittcamp, "Thanksgiving Day Parade – An outstanding event, great view of the parade, activities for the children, breakfast buffet and on and on. Everyone enjoyed this immensely."

Thank you Claudia for making it possible!!!!!!!  I could not have done it without you!!!!!  A compliment from Bob is HUGE for me so thanks again!!



Hi Claudia!

Hope you are doing well!

I just wanted to send you a bit of GREAT feedback to kick off your Monday!  I just hung up with Mrs. Brooke MacLean.  You may vaguely remember we booked Matilda – London tickets for her and her family for last week.  You were able to secure “hospitality” tickets for her.  Mrs. MacLean was THRILLED with the Hospitality tickets experience and said the whole family got a huge kick out of it.  Their host/ butler(not sure if that is the right term?) that showed them to their VIP table, seats, etc… was named GEORGE and they all loved him.  Even informed him that he needed to come home to Chicago with them b/c he was so fabulous.  

Thanks again for arranging these tickets and making this such a memorable experience for the MacLean’s!!


Angela Schoenhard



Hi Claudia,

Thank you so much for getting me the tickets  to tonight's performance. It was fantastic ! Helen Mirren was everything you'd expect and more.  

What I  really wanted to mention was that I kept telling you the champagne bonus was not a big deal but what I learned tonight was perhaps every theatre house does their own thing, Tonight's champagne was quite posh. We were escorted to a VIP room and served a bottle of fine bubbly. During intermission we were invited back to finish the bottle that was being chilled in a silver bucket and a reserved card on the couch.  Wow! We tried to tip the lovely Lucy but she said it was not necessary? Anyway, I wanted you to know that your ticket connections were wonderful and we had a great time.

Hope you have a lot of fun when you come back here this summer with your family. 



Hi Rich, 

On my 40th anniversary this year we came back to New York where we were married 40 years ago. Yes, we got tickets from Applause to see Jersey Boys and it was great. Your staff did a great job. Mr. Bodenschatz (I know, I butchered the spelling again) did a fine job and we all 4 had a great time, good dinner afterwards and just a fun anniversary. 


Best always, 

Marie M. Marrero - agent/specialist, The Travelsmiths, Cupertino.

Long time no speak. Just got your nice letter and congrads for the 25 years. You have a great operation that many of my friends in Phila and New York country clubs have been using after me telling them how good your staff and your company is. Good luck

I just want to say thanks and it was good to see you yesterday. The show was really very good and you were correct regarding Christian Borle, he was fantastic. So good to see a different type of show using props so well and on stage narration as they did. I would definitely recommend it to anyone.


Jason Arundel

Thanks so much for the great seats that you obtained for me on my January 2012 trip to NYC. The War Horse seats COULD NOT HAVE BEEN ANY BETTER!!!! The other seats were most appreciated as well, but War Horse was like being part of the action -- 

Thanks again for the great service!
I look forward to my next trip to NYC - I'll be in touch for tickets
Dan in Utah

Dear Claudia,
Thank you for sticking with me all day to make these tickets work! I was getting them for my son and my husband for a holiday trip, so I really appreciate knowing they are all set. We will call you first any time we are heading in to the city to see a show! Your service was tops.
Lisa Lanthier

Thanks, as always, for superb service. We have received our tix to Million Dollar Quartet. I appreciate your efficiency . 
Sincerely, Kathryn Hart Monroe , Louisiana.

Thanks James!
Excellent service and care, the personal touch is much appreciated.
I will definitely recommend you to friends who live in New York and anybody travelling from Australia.

All the best,

I wanted to thank you for your help in gettting us tickets to Wicked in June. The tickets arrived earlier than you indicated. The seats were wonderful and my daughter had a great time. I'll recommend you and use you again. 

Hi James,
Thank you for all your voice messages and effort to keep our seats! It was very kind of you to go out of your way. This will be very memorable for my Mom who doesn't travel are really giving her (and me) a lot to look forward to!
All the best,


Just a note to let you know that we went to each place and each place did not disappoint. Thank you for your recommendations. The play was sensational, the seats great and our first visit to New York will definitely not be our last. Again, thanks for you going above and beyond to making our trip great.

Susanna J

Brilliant! You guys have been terrific -- I will use you again and tell my friends!


Thank you for your help Todd.
This was my first time booking with Applause. Great Service!!!


Dear Richard.....and Claudia,


Claudia.....and a major THANK YOU for being SOOO Patient with our clients.

Richard....your email was delivered in PERFECT timing.....and I have advised the folks in Harrison about your service. 

Arthur D. Wright 
Travel Consultant 
Rich Worldwide Travel 
A Division of Protravel International


I received the tickets for the Broadway plays yesterday.   Thank you so very much for EVERYTHING.   I really appreciate your patience with me, all of your great ideas and suggestions (tours, shopping, restaurants, transportation, etc.    You were so accommodating in helping me plan our girls trip to New York next month.  We are going to have a fabulous time, all because of YOU!!!

If there is ANYTHING I can do to help you, don't hesitate to ask.  I am going to check your website to see if comments/feedback can be provided, and I will definitely give you/Applause a 5 star rating!!!


Cathy Wilhite

Hey Rich, 
Loved Wicked! Great seats! 
Beth (from Syracuse)

Mr. Schmollinger received his tickets today!!!!!
I just wanted to thank you and Rich for all your help making this happen!

Happy Holidays to all!!!!
Susan Levy
Away We Go Travel

Hi Claudia,

I meant to get to you earlier, but I got called into a last minute meeting this AM.  Everything went great.  We were able to get the tickets and our clients were highly impressed!  Thank you so much for all of your assistance.  I will keep your information in our office database for future use.  I tried many places before you and was not able to find any tickets!  I'm happy I found you guys.  Thanks again and I will definitely use you for future Vegas business.  We have many clients that see shows in Vegas as well as New York.

Thank you!

Jennifer Hungerford
Assistant to Gary Mansour
Mansour Travel Company

Dear owner of Applause,

Claudia is a gem. She assisted my partner, Larry, and me in purchasing tickets for Hair and West Side Story. What a professional, intelligent, fun, and classy person. Rarely, if ever, do you meet someone on the telephone who makes such an outstanding impression. We definitely will continue to utilize her services when we visit NYC and we come a lot. Thank you for hiring such an exceptional lady.

Carol Holub

Thanks Adam for your email...Service has been outstanding each time I have used your company for the last two plays...looking forward to seeing Jersey Boys on the 30th....

Would highly recommend you to my colleagues, family and friends...

Marta Santiago, RN, BSN,LNHA
Director of Business Development & Marketing
Bergen Care and Personal Touch Home Health

I certainly will pass it along - the play was wonderful - and we had great seats.
Thanks for all your help.
Hopefully I will contact you again soon.

Thomasina Svoboda

I certainly will share. My daughter and I were very very happy...thank you!

Pamela Lawal


Claudia did a great job! Please pass along to her.


Thanks, you guys were great! I'll be sure to tell people about applause.

Marisa Saint Martin






Loved Wicked thanks so much

L Gilliland

I will absolutely pass your name along and use your business in the furture. Thanks for your kindness and your help. My 10 year old daughter is so looking forward to the show tomorrow. 

Angela McCabe

Todd, I just wanted to let you know that dinner at Maria Pia was outstanding and the show...Mamma Mia was even better.
We had a great evening.....thank you so much for your help with arranging for this. I've used in the past and will definitely use it again in the future!


I am in NYC now and bought two sets of tickets from you, VERY good service thus far, friendly and informative.
Will definetly and already have pass the info on to my friends.
Best Regards,
David K. Meltzer

I have told, for years, and will continue telling our friends to use Applause for theater tickets. We have always gotten platinum service for your organization. We wouldn't think of using anyone else.


You made me a customer for life. I am so lucky to have found your site and have already told others about it. 
Thank you again.

Abbie Z

Claudia, the tickets arrived just as you said. Thank you so very much for sharing your time with me. You, my new found friend, are the reason I have so much confidence in people. We will be in Philly the end of June to meet with my daughter's doctors and oncologist, and then we are off to the big NYC. My daughter Tori is so pumped about the show Wicked and she knows I had a special person make sure we were in "the right place". Thank you again for your kindness and guidance. Please tell everyone at applause-tickets thank you too. Be proud, you all are AWESOME. 

Warm regards,

Dear James,
Thank you very much for getting my wife and I 2 tickets to The Little Mermaid. We had a great time and the tickets were awesome just as you said they would be. Thanks again we really appreciate it.
Jason D. Weiner DMD

Thought you might like some brief feedback. I have to say, Legally Blonde is THE BEST show I have ever seen! I have seen many West End shows but it was my first trip to Broadway and the seats you booked us were perfect. Thank-you so much for all your help, I will definitely come back to you if I need to book again.

Best Regards,
Nicky Pankhurst
JetAir Travel

Thanks again Carol for the tickets etc.
Great to meet you in person (much better than all this emailing).

A fantastic show which was one of the highlights of our holiday in New York.

Enjoy the rest of you Holiday Season. If we return to NYC we will be in touch for another show (PS have told our friends of Applause) so you may get more business from our part of the UK.

Best regards - Andrew
Andrew P. Wiltshire
Director. The Wiltshire Model Ltd.

Hi Rich, 
We are back in Ca. I just want to drop you a note and tell how much we enjoyed South Pacific. The lady that sat next to me and I sang all the songs together. At the end of the evening she thank me for such an enjoyable evening. My husband had never seen the show before but I had with Mary Martin and A. Pinza. This production was just as good. When we need tickets again I will get in touch with you. I went up to the box office to get the tickets the gentleman was right on the ball. He went for the tickets in two seconds flat. 
Many thanks for a really great evening. 
Happy Holidays to all. 
Pat Voulgaris

I would like to commend your CS representative, Teresa, for her assistance today. She was knowledgeable about tickets, places to eat and directions to get there. I really valued her help and wanted to recognize her for it. It was a pleasure to have spoken with Teresa.

Janet Butera

Hi Claudia
We thought you would like to know that Louise is back safely and had a great time in your City. Thought the people were wonderful and the sights terrific. She also thoroughly enjoyed Wicked and said the seats were fantastic; they had a really good view and the show was all that she hoped for (a big thank you from me here- you were true to your word!). All in all therefore a huge success. You must have had lots of good thoughts for Louise , thank you. Louise also said how everything was so clean. You should be proud to be a New Yorker! Thank you once again for all that you did for Louise. The offer still stands, so if ever you think I can be of help in any way, you need only ask.

Kind regards to you and yours

Rich & Theresa: 
Just a quick note to let you know that our trip to N.Y. in August was the best! Because of all your hard work our trip went without a hitch! From the pick up at the airport to our first destination, pick up at that hotel to the City; and then back to the airport at the end of our trip. All I can say is WOW! Our party of 11 were all so pleased with your performance. The tickets for the play were waiting for us, I just could on and on. You deserve a most deserving APPLAUSE!!!

When we return to N.Y. We know who we will be calling on......

With Much Thanks:

Jean Melancon and Family

Dear Claudia,
Enclosed are the tickets you asked me to return. Thank you for the wonderful seats this past saturday. South Pacific is the BEST show I've seen in sometime. Hope to return in the fall to see it again. I will check my tickets the next time as soon as they arrive before putting them in my suitcase. Thanks again. It is a pleasure talking with you. You have great enthusiasm that is contagious.

Ann McLaren


Wanted to drop you a line to thank you for all you did to make our Broadway experience in New York an unforgettable time. The seats for Mamma Mia! were great. We chose to eat at Maria Pia and what a wonderful Italian Restaurant it was.

Thanks again for all you did. We will use Applause again for our next trip to New York.

Mike Simpson

Thank you Claudia for your help with this. You are a terrific and proud ambassador for a great city!
Rochelle Sklansky

And thank you, Carol, for juggling our choices and working so hard to find us the best seats at the best price. The confirmation looks perfect!


Dear Jay:

I just wanted to tell you what a great experience it was obtaining tickets through Applause. The seats were wonderful, and you were true to your word at every stage of the buying process.

Thanks, and I now know where to go to get the best seats, the best prices and the best service.


Hi Applause!
In Feb I called another theatre broker and asked what they were recommending for New York in May. Brand X reply was "They're all good." I hung up and called you. Todd was great at listening to what I had to say, telling me what was new, and recommending some things I had not heard of. The couple booked over $1800 worth of Broadway shows. Way to go Todd and thank you so much! I won't be calling the other company any more!!!!

Patti Kunkel, CTC, DS, ACC
Lewis Travel and Cruises

I want to thank you and the Applause team for helping me put together a great overnight in the city. I had been searching for Jersey Boys for months only to find it a total sell out. I was so surprised to find that Applause still had a few seats at a very reasonable price. I thought it was too good to be true. I must say, Applause also creates and makes it a great customer experience versus "an on line transaction". I really appreciate your restaurant recommendations, your input as to seating and all the extra service. Well, we know have my next show set up and look forward to working with Applause for years to come.

Mary Anne Wihbey

Hi Claudia

Just wanted to say thanks to you guys at Applause, what a great service. We had such good seats and Hairspray was fantastic!

Malvern is still as hilly as you will remember (we were married at St James Church!) though I'm sure you will know that the school has now closed. My husband and daughter are returning home to Malvern tomorrow night, I've got another few days inthe USA before I get to go home. I will certainly be back in touch next time we are in New York.

Many thanks


This is quite special...

I love your services and will return again and again.

Claudia is awesome!

Jan Willbanks

Just a quick note to thank you for the tickets the seats were great and the show (Jersey Boys) was the best I ever saw. It was very nice of you and the others at your place to take the time and trouble to make recommendation on where to eat, park, etc. We ended up eating at DaTamassa's at 54th & 8th and parked right next door to the theater. The food at the restaurant was delicious and the service was fantastic. As an added surprise they validated our parking ticket and we only had to pay half price to park! All and all it was a great night (my 60th) birthday and you and the people you work with made it even better.

Thank You! 
Bill Thynne

I found you on line. Thank you very much for the tickets without making the price impossible. It is so wonderful to deal with a real person over the phone.

We were invited backstage at Jersey Boys and they were amazed how quickly we got last minute tickets. I told them about you, I hope you will get some well-deserved repeat business. I will be keeping you in mind for future, for sure.

Thank you again and thank Todd, he was super.
Everything was great.


Dear Rich,

We are a retail luxury travel agency and have used you guys many years.
I think everyone in our small agency has used you at one time or another. Thanks for the great service.

Flay Muellenbach

Thank you Rich and the whole staff at Applause. I received the tickets in a couple of days from the order date. Claudia was extremely helpful and very understanding. The whole experiance was excellent and if I need tickets again I know where to turn. The tickets purchased are for my Godchilds birthday. She absolutely loves the Little Mermaid so she will be thrilled. Thank you again.
Robert McDermott

Dear Rich
I use you solely for all of my clientele....

and want to recognize CLAUDIA...... she's the best....and deserves recognition .... you have the best employee not only of the month but of the year in CLAUDIA.....

We appreciate he efforts and her caring to do the best she can for our we are a devotee of APPLAUSE!



My wife and I want to thank you for securing the tickets for both shows for our recent trip to NY. Wicked was an incredible production and the seats were fantastic. At GREASE when the lead came out my wife grabbed my arm and screamed, we were so close! We even waited outside after the show and got autographs. It was a great way to celebrate our "20th Anniversary".

When our plans take us to New York in the future we'll be sure to give you a call.

Warm regards,

Douglas Coburn

Rich -- thanks! 
The tickets we bought were for our daughter and new son-in-law...they LOVED the seats and the show (Spamalot). When my husband and I come to NYC again, we will definitely use your service. Your staff is extremely knowledgeable, courteous, and helpful.

Thanks again!


To: All Staff

I just wanted to let you know that a customer called today and told me that he has never worked with such charming, engaging people as our staff. Some of the staff he knows but even those he doesn't know have been wonderful. 

I told him that our staff was the secret of our success. Great job guys. There are very, very few companies that can brag about their staff in this day and age.

Thanks and keep it up

William T. Stolting

Just wanted to say that thanks to your knowledgable staff, we were able to see the play we wanted. When I called to obtain tickets for Pirate Queen in late June, I was told that it would probably close before then. When I asked why, I was informed that when a play gets no Tony nominations, it will most likely close - I was completely unaware of this possiblity. I was told that I could purchase the tickets, but that they would probably be refunded.

I was disappointed of course, thinking that we couldn't get to Broadway in time. We did rearrange our schedule and purchased tickets for and attended the play on June 10. It was noted before we arrived in NYC that the play would close on June 17.
Whew! We made it and had a terrific time, thanks to your staff!

I'd be more than happy to use Applause for any of our next Broadway adventures.

Thanks again.

Marina Wilson

Hi Rich,
Thanks for your email. I always look to Applause first whenever a ticket order comes my way. Wish I had more of them! I go way back with
you guys since my days at the Parker Meridien. Todd, Teresa, Carol, Claudia, Eric, Jay, everyone there is like family! Hope I mentioned everyone.

Most Sincerely,


You were so helpful last week helping me with tickets for my family of 6 for Mary Poppins - 
Who knew that I would have clients call so soon wanting 4 orchestra front tickets for 3 different shows in July!
And, who did I call first...APPLAUSE.
You have my confidence and trust...and a $2150 sale.
Thank you so very, very much! Your service is excellent!

Marilyn Lechner, CTA

Dear Rich,

It was a pleasure making your acquaintance via telephone this morning.
As we discussed, please convey our "kudos" to your crew for their consistently great job, all the time. I had the pleasure of working with Jay for the first time last Friday, and he was absolutely delightful. Today when the tickets arrived, it brought a smile to my face to have the Jelly Belly's
fall out of the envelope with your fantastic marketing piece pertaining to the "Sweets". Great Job!

Also please give our best to Bill Stolting. Olga met with him at your office on one of her New York trips. At that time they formed our business agreement, which we have enjoyed for several years. Since that time our organization, has grown with the addition of several corporate and residential locations, which translates to many more employees and many more clients.

Rich, we look forward to growing our relationship and wish you and the team,
every continued success.

At Your Service,

Norma Deerey
Executive Concierge


Good evening. Many thanks to you and "Carol" for assisting with the tickets. I apologize for calling so late on Friday afternoon, but Carol
was extremely helpful. We absolutely enjoyed the show, and time spent in New York.

Thanks again.

W. James


You are the best! Thanks for the restaurant information. You have really got me excited to get to London and enjoy these spots!

Kathy Kolinski

Thank you for your assistance and quick confirmation.
I am pleased to know about your "services" and will continue to offer the same to my clients.

Lisa Tille
Travel Agent
AAA Travel

Rich & Celeste,

I just wanted to say THANK YOU for making this happen. We truly enjoyed the show and the seats were fabulous.

Much love to both of you and Happy Holidays! 

Carmen Velasco 
Director, Research Administration 


I can not thank you enough for all your assistance on my clients arriving at the Sofitel on 11/11/06. Their documents got lost by the overnight mail courier and they arrived in N.Y. with no vouchers and no Broadway Show tickets.

I panicked and I called you for help. You took care of everything!
You had a contact at the hotel to make check-in for my clients go smoothly. Then you even took care of the replacement of the lost show tickets so my clients just had to show up at the box office for replacements.

I am so impressed with your efficiency and your expert handling of the situation.

Thanks, thanks, thanks,

Trinka Curry 
AAA Travel Agency
Little Rock (office)

Claudia -

You guys are amazing! I plan to let my colleagues throughout AAA Utah know about you so we can drive more business your way.

Thank you for making this so easy, and the entire team there are truly professionals.

Diane Mark
AAA, Utah
Member Service Supervisor

Dear Mil, Rich and Celeste,

Beauty and the Beast was great! The best part was that a 30 year old dream of mine came true that night. After the performance, my husband and I waited outside of the backstage door, so that I could see Donny Osmond (who is currently playing Gaston). I had the opportunity to meet Donny, get his autograph, take a photo with him and receive a birthday wish from!

As soon as I can figure out how to download the picture from my camera phone everyone will see "the" picture with Donny.

Thank you again for the assistance. This whole adventure will make going into my forties, a little less painful.

Have a great day, Agnes

Dear Erik,

Thank you for your speedy confirmation!!! We appreciate your help and please extend our thanks to Carol (I believe that was her name...sorry if i am wrong) she was so very nice. 

You have a very friendly company and we are very impressed with your wonderful service! I ordered tickets for Wicked with Claudia and she was really great too!

Thank you again!

Kathy Tanaka

Recently, I had opportunity to travel to New York. It was my first time there and, although I knew I wanted to see some Broadway shows, I had no idea of where to start with regard to booking tickets or what shows to see.....Upon checking on the Internet I came across your Website and actually called the toll free number initially...a very nice person...Todd???...was very helpful in letting me know which shows were available and popular and then reinforcing booking on-line for the dinner and show special that was being offered by Applause. With some trepidation that I might be able to purchase tickets cheaper once in New York or that there may be better shows to see, I ordered tickets/dinner for Wicked and The Lion King.

I must say I was totally impressed and pleased with my experience with your company. The tickets arrived within days of my ordering them. In New York, we discovered that it would have been very difficult, if not impossible, to even get tickets for those two very popular shows and, if we had been successful, would likely have had to pay double the price! Dinner for both shows was very good....and, for The Lion King, I was fortunate enough to sit in Row 11! 
Needless to say, we had a wonderful time in New York and I definitely plan to return! When I do, I will be checking your website again with a view to booking tickets for more shows. I am not sure if the dinner special is often offered but it was certainly a plus!

As a sidenote, Todd also recommended Dirty Rotten Scoundrels which we ended up getting tickets to at the last minute...we thoroughly enjoyed it as well.

I have recently undergone changes in my life and this trip to New York was important for me to "re-discover" myself and begin to move forward. Thanks for helping make the experience even more than I could have hoped!

Cindy Willette

Just wanted to take the time to tell you that the tickets Applause was able to secure for me to see "Gem of the Ocean" were great seats, and, two other companies in the city couldn't make it happen.  

You made my best friend's birthday a huge success.  
I will definitely be using your services in the future.  
Many thanks.  
Stephanie Thomas

Hi Liz,

It was great fun speaking with you on the phone. Just like the "old days" before the Internet. You have a wonderful phone personality and are a very good saleswoman. 
Best wishes,


Hi Rich! Hi Erik!

Just wanted to send an email to acknowledge the wonderful service I received from Erik yesterday, in helping me book tickets for my clients, Mr. and Mrs.Gary Brecher.

They wanted tickets for the Lion King and Radio City Music Christmas Spectacular. I could not get my computer to cooperate, and Erik quickly helped me by taking the information and booking it for me, in a matter of minutes, and came back with not only the discounted online price, but, terrific seats to boot!!!

My clients were ecstatic, Erik! I told them it was ALL your doing, and I could not take credit. The only thing I managed to do, was get you on the phone.

It is nice to see a fellow industry person go the extra mile on behalf of our clients, and I wanted to thank you Erik, and acknowledge to you, Rich, that Erik is doing an outstanding job!!!

Thanks again, Erik!

Regards -
Lynn Vinciguerra
Travel Consultant
Ticket To Ride in Washington DC




Dear Ms. Edell:

I just wanted you to know that the tickets you found for me were fantastic! We had perfect seats. My 23-year-old daughter and I absolutely loved Nine last Tuesday evening and, ironically, enjoyed a wonderful chat with Chita Rivera when she walked into Joe Allen after the show! We were able to tell her how terrific the play was and what a show-stopper she is.

I will definitely be calling upon you again in the future.

With thanks,
Dana Gatewood

Erik. I wanted to write and thank you for the tickets to the show Wed night. I had a great time. The show was great and very enjoyable. Thanks again!!!
Louis Reyes Cardenas / Concierge / W New York Times Square

Great service! Really appreciate the recommendation to book Box Seats for the seven of us to see 42nd Street last Saturday ... it worked out perfectly. Brunch at Marlow's was an excellent experience ... good food, wonderful service ... could not have been better!

Thank you,
John Cown

Hi Liz
Just got back from NY and wanted to say many thanks for supplying the tickets, it was a brilliant show and both of us really enjoyed it. Picked the tickets up without a hitch, luckily I got there early as the queue got a lot longer closer to 7:30.
Thanks again, if I want to see another show I will certainly use your friendly service.

Regards, Mike Bentley

Hello Liz,
You helped me with a ticket to Hairspray in April and I wanted to tell you thanks. The play was SO MUCH FUN!!! I went to Lundy's on your recommendation and it was fabulous also. What a wonderful evening I had.

I would love to bring my daughter to New York for her 13th birthday present and do the same evening with her. I am flexible about dates. Would you have 2 good seats for any performance June 12 - 15 or August 29 - 31? I could plan the trip around when would be the best show seat availability. 

I hope it is okay to ask you directly for help. The web site doesn't allow for flexibility. If you are not allowed to do "personal help" I understand. 

Either way, I wanted you to know what a great time I had and it all got started on the right foot because of your wonderful, fun attitude.

Have a wonderful day!
Thanks again.

HAIRSPRAY and Dinner deal was great. Seats were excellent and dinner at Cafe Nicole was excellent. Will use you again when we come to NYC. Thanks.

Jim Mc Neece

Dear Carol,
I just wanted to followup to thank you for your help. My tickets arrived along with vouchers for the restaurants and they sound great.

You were so helpful, I've recommended you to a friend who is also coming the same weekend and is going to contact you about tickets to a different show. 

Again thank you for being so helpful. If you have a supervisor I would like to send along compliments on what a great person they have working for them.

Thank you

Lucy Carpenter


Just a note to let you know how much we enjoyed our dinner special to Hairspray.

There were six of us and we chose Maria Pia, we didn't know what to expect with the price that we paid. We were pleasantly surprised. The meal was great, the ambiance even better. We should have allowed a bit more time for dinner, that was our fault not the fault of Maria Pia. We each had a different entree from the limited menu and each meal was as good as the other.

We would definitely use Applause again.

Georgann Kirtley

Thank you again for your help. I purchased these tickets for my sister and brother-in-law so I hope that it wouldn't be a problem since the tickets are under my name. This is a birthday gift and I would like for everything to be perfect. I was pleasantly surprised to find your website and I have told several people about it. I look forward to working with you again.
Thank you

I just want to say thank you to Applause tickets. I was doing some last minute searching for tickets to Mamma Mia for my mothers 43rd Birthday and everywhere I checked it was $200. and Up.

So I finally stumbled upon and not only were the tickets a fair price but there was also a free dinner included...and I'm not talking about McDonalds! My mother said the Dinner was so delicious, the restaurant was beautiful and the show was absolutely amazing.

I must apologize to the staff of Applause tickets because I did call and harass a few people once I ordered the tickets. I just felt this deal was too good to be true and I was worried that I got scammed. But, I didn't!

Thank you Applause tickets!

"...I can't tell you how often I hear what a pleasure Claudia is to work with from our inventory specialist. What a great asset she is to the team at Applause."
Thanks so much,
Molly Brown
Alaska Airlines Vacations

Hi Liz,
Thanks again for your help in arranging for our weekend. We are looking forward to it. 
Any thoughts on what to do on Sunday? 
I have told a few friends about your site and hope they will contact you in the future when/if they decide to take a weekend show in.
Best Wishes,

You recently made arrangements for myself and 2 friends for a weekend trip to NYC. 
We stayed at the Southgate Tower Suite Hotel and saw Hairspray the weekend of 3/1/03. 
I wanted to let you know how much we enjoyed our weekend. The hotel was perfect for 3 women sharing a room. The suite was spacious, clean and very chic. The staff was very nice and provided for our every need. We had originally requested the Novotel. While the Novotel would have been more convenient to the theatre, the Southgate suite provided a cozy space for us to relax and for lively conversation. The 2 bathrooms were a plus for 3 women sharing a room. It was also very convenient to the Penn RR station. The closeness to the train station convinced me that the hotel was a great find.
We immensely enjoyed Hairspray. The seats were OK, not great, but OK. We would have enjoyed that show no matter where are seats were. I'm also glad our trip had not coincided with the musicians strike. I guess you're glad it is over as well.
All in all, I was very satisfied with your recommendations. I would definitely use again. 
Thanks for your help in making our weekend a success. We're already planning another trip for next year. 

Maryann Landmesser

Dear Claudia,
I just wanted to drop you a note and tell you that we could not have been more pleased with our package from Applause. We were the couples from South Dakota who came in over Valentine's Day. The Novotel was a wonderful place to stay. Not only was the service and accommodations top notch, it was so close to everything. The Cafe Nicole had a special Valentine's dinner that we could apply our vouchers to that was just outstanding. We got hooked on the Cosmopolitan!

Please thank Richard who from home made phone calls to arrange our additional night stays when we got snowed in, but we made the most of it by getting on TV both on the Today Show and the David Letterman Show.

I am telling everyone about you and the wonderful service we got. What a way to see New York!

Mary Gederos

I received my ticket for the performance of Flower Drum Song and wanted to let you know it was fantastic. The restaurant that I chose (Nicole's) was also top notch and the whole trip was a dream. (despite the snow storm). Thank you much for your wonderful service and I will be highly recommending it to my family and friends. Have a Great Day.

Broadway was perfect. Absolutely perfect. So thanks for all your help with--unbelievably--both Chicago and The Producers. Everything went according to plan with no snags, and the seats were excellent in both cases. Loved both productions, as did my daughter and her friend, although I might actually have to give the nod to Chicago, because it has so many great tunes and was such a well-produced show. The Producers was great, but I must confess to thinking how it would have been with Nathan Lane and Matthew Broderick, even though the two actors in this production were very, very good. Anyway, again, my thanks to you, and much applause for Applause!

I wish every business I deal with could be as easy as dealing with you! It is an absolute pleasure - Thank you so much again.
Tina Nardi

Thank you so much. I have had nothing but positive experiences with everyone from Applause. 
- Tricia Farrell

I wanted to thank you for the tickets for 'Hairspray'. We all had a great time, and LOVED the show! Thank so much for all of your hard work, and I hope it wasn't too much of a bother!
Thanks, again!

Thanks so much... I will be contacting you again shortly as I have some more out of town guests coming in to our office and we want to send them to a Broadway show and dinner. These deals are great and so are you guys.

Dear Liz,
Thank you very much for your help in getting our tickets for Phantom and the meal at Maria Pia's. We all thoroughly enjoyed the meal, it was very busy, but the service and food were both excellent. At the show the seats were also excellent and we all gave the performance a standing ovation, now I know why you are called 'Applause'!
Happy New Year and thanks again.
Alison Capewell
Chester, England

A quick note of praise for an employee of Applause - Liz Edell. People always seem to write to complain, but you don't hear from them when they are pleased. I worked, off and on, with Liz for several months to secure good tickets for a couple of shows in early December. She assured me she could get good seating for us at standard prices, but I was sceptical, and called her more than once, with various questions, as fall settled in. She was always very polite, very reassuring and very informative. 

By the time my tickets arrived ( and I was extremely happy with them) I felt like Liz was my friend. She is certainly an excellent and efficient advocate for your company. I will contact Applause first the next time I need tickets for anything, and this is strictly because of Liz. Give that woman a big raise!!

Most sincerely,
Jane Webb

I just want you to know how delighted I was with the excellent service Vickie gave me recently. She helped me make reservations for my family to attend The Radio City Christmas Spectacular in New York. I was thrilled with the fabulous price of our tickets and amazed at the great seats we reserved. When she told me about the free dinner included, I was sure it was too good to be true. Vickie explained the package patiently to this Southern girl. She told me about each of the restaurants and made recommendations. She even helped me determine the best way to get to the theater from Penn Station! I was especially grateful for all of her tips like: Make your dinner reservations early. Ask for the time of the last seating in the restaurant. Do not take shopping bags to the theater because bags are checked for security reasons. Vickie gave me "FULL SERVICE." I must tell you that our visit to the Big Apple was a dream...thanks to Vickie. We had a wonderful time! Vickie is a fantastic ambassador for New York. Our thanks go to her and to Applause for giving our family the holiday memory of a lifetime!
Gratefully yours,
Jan Schreiber
P.S. I can't wait to go back!

We had a great time in NYC yesterday!! We ate at Broadway Joe's and had an excellent meal, followed by a terrific show at Radio City Music Hall. I have saved your website in my favorite places and I am sure we will do it again! 
Thanks for everything!
John Kirk

Hi Claudia:
Hope your Thanksgiving was enjoyable. Loved London, and loved MOUSETRAP. Met with all the cast after the show. Thanks for setting up the tix.
Jesse Martin

Wanted to let everyone at your office know that we had a wonderful day in New York with your tickets for Radio City and dinner. Eight of us went, including my three grandchildren, 9 and two 11's. We chose Lundy's and since our show was over at 1.00 we had a 1.30 p.m. dinner/late luncheon. The menu was exactly as stated in your package, the food delicious and our table near the window overlooking Broadway very exciting. The show was magical - the great seats altogether were perfect and the arrangements for dinner went so smoothly.
Many thanks to everyone at Applause!
Maureen Harrison

Thank you for the pleasure of dining at the Cafe Nicole. What fun we had and what a view!!! I don't see how it could have been better.
Gloria Haney

Thank you for your wonderful service. Not only did we get to see The Producers, but we had a fantastic dinner at Maria Pia. I was able to get the tickets only a few days in advance and didn't feel that I got "scalped". I'm so glad that I happened upon your website and plan to use your service again on our next visit to the Big Apple. 
Meryl Simon 
McLean, VA

Hi Liz
Just to say thanks. The show was great.
Regards from Malta
Audrey Galea

I wanted to send a big thank you to for finding tickets for my family and I for Hairspray. A great big thank you to Phil, the associate who helped me with my special needs. Phil went above and beyond the call of duty to help me on my order. I spoke with him on Sunday, with a few dates I was interested in, he took my number and called me back with in a half an hour. I wasn't quite satisfied with the results, I wanted better seats, I apologized for being a "pain in the ass", but Phil said no problem and that he would call me back. That he did, with excellent seats.

I did not want this excellence go with out recognition. Today, it is very hard to get good customer service, and with Phil that is excatly what I received.

Thank you very much for all of your help. I will always recommend
Damon Pezanowski

Dear Liz:
Thank you for your assistance today! It was nice to have someone (like yourself) to take time out to assist me in picking out tickets to enjoy my short visit back home with. You put a smile on my face :-)
Best Regards,
Michael Massy

Dear Todd,
Per our conversation today, I am attaching a breakdown on the tickets I ordered and ask that you give me a call if you have any questions. I am very grateful for your offer to put the tickets in separate envelopes for our customers.
Todd, it has really been a pleasure doing business with you, and I really appreciate your outstanding cooperation.
Cathy Bongiovanni
Executive Director
The Traffice Club of New York, Inc.

Thank you Todd - These dinner deals are the greatest - I sent six people from the office a few months ago and they raved about the show and the restaurant.
Tina Nardi

You are the best - thanks. You guys deserve an "applause" because it is so nice to work with all of you. This is my fourth or fifth occasion and all have been great.

We returned last night from a visit to NYC. Applause arranged for our tickets to Movin' Out PLUS dinner. Our tickets for the show were fabulous, our meal was delicious and the overall experience with Applause was delightful. Liz Edell promptly and courteously answered the questions that we had prior to the show. Thanks for making this show event so easy and convenient.
Susan F. Owens